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Eddy AI: New Features to Supercharge Your Documentation Process!

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In our ongoing endeavor to enhance Document360 as the most user-friendly AI-powered platform for creating and managing knowledge bases, we are excited to introduce a range of new functionalities for Eddy AI. These updates are designed to boost efficiency, elevate the precision and dependability of the AI-driven search feature, and cater to a global user base.

The new features that are released aim at,

1. Improving the productivity of the technical writers by automating redundant tasks like changing voices of sentences and splitting complex sentences.

2. Enhancing the search quality.

3. Catering to a wider audience by supporting multiple languages like Spanish, French, German, Norwegian, and Dutch.

Eddy already offers a robust suite of features like title recommendations, article summarization, tag recommendations, meta description generation, related article suggestions, and assistive search, along with a business glossary generator. Now, we're excited to unveil four brand-new features that will take your documentation creation to the next level!

Enhancing Eddy AI’s search quality

Eddy AI can now extract, understand and return search results from snippets, variables, glossary, Callouts, Private Notes, Tables, Lists, Code blocks, LaTex expressions, as well as Emojis. This change improves the search quality of Eddy AI, making it a more reliable source of information.

Let us take consider the example where a customer wants to include the table(refer below image) as part of an article that explains the set of features that are available across their price plans. Now if the reader is going to pose a question like “Is tag management feature available as part of the standard price plan?”, Eddy AI may have referenced this article but may not have conveyed the answer accurately before this enhancement, making the reader click on the referenced article to understand the complete picture. But with this recent enhancement, Eddy AI will accurately tell the reader the exact answer that they are looking for, saving their time and improving their user experience.

Eddy AI is multilingual

Eddy AI can search the articles that are written in Spanish, French, German, Dutch, and Norwegian along with English (UK, US) and return the answers in the respective languages.

Eddy AI’s Public API supports this functionality too.

Eddy AI also can summarize the articles in the language of the workspace irrespective of the language of the article (i.e) The AI can summarizer read an English Article in a French workspace and return the summary in French, improving the user experience of the reader.

By supporting languages that are widely spoken in the world, Eddy AI makes the end user’s life simpler by breaking the language barrier, thereby improving the engagement of our customer’s documentation site.

Change voice

The technical writers tend to use Active voice whenever they want the article to be clear, direct, and engaging, for example, if they are writing articles about the benefits of a newly release feature. They tend to use passive voice when they want the article to be more instructional, for example, if they are writing an user manual.

As part of our recent enhancement in the AI writer, Eddy AI can now be used to change between active and passive voices in a click of a button. The writers can reap the benefit of this enhancement to maintain consistency and continuity in voice across their articles.

This feature is available as part of the Eddy AI content suite in the Advanced WYSIWIG editor.

Split sentences with Eddy

There are instances where every one of us have struggled to break down complex and lengthy sentences to improve the readability. The primary reason to write simpler sentences is to make sure that the readers don’t get confused and receive the intended message accurately.  Writers no longer need to worry about making their sentences concise as Eddy AI will do it for them. This feature is also part of the Eddy AI content suite and is available in the Advanced WYSIWIG editor.

To configure game 1 refer the below video,